How Billing & Estimates Work
A free one-hour consultation, then a written estimate, then straightforward hourly billing. Here is exactly what to expect.
Three Simple Steps
1. Free One-Hour Consultation
Before anything is billed, we meet — typically in your home — for a free, one-hour consultation. We listen to your goals, look at the scope of your project, and answer your questions. There is no cost and no obligation to this visit.
2. A Written Estimate
After the consultation, we put everything in writing — the scope of work, the services we recommend, and how your time will be billed. You review it before any work begins.
3. Hourly Billing
Once you are ready to move forward, work is billed by the hour. There is no published flat rate — your rate is spelled out in your written estimate.
What Drives an Estimate
These are the questions we work through together to build a fair, accurate estimate.
The size of the home and the volume of belongings to be sorted, packed, and moved.
How much sorting, downsizing, and decluttering the project requires.
Packing needs and the packing supplies your move will use.
Space planning and scaled floor plans for the new home.
Coordination with movers, senior communities, estate partners, and other professionals.
Unpacking and full home setup at your new space.
Your timeline, deadlines, and how much of the project you would like us to handle.
The number of team members your project will require.
What Your Free Consultation Includes
One hour, in your home, completely free of charge
An honest, expert look at the scope of your project
A conversation about your goals, timeline, and concerns
Clear next steps — and a written estimate to follow
Good to Know
Billing is hourly — you pay for the time your project actually takes.
Your hourly rate and expected hours are detailed in your written estimate.
We do not publish a flat rate because no two projects are alike.
Your estimate is a good-faith projection, not a fixed quote.
If the scope of your project changes, we talk it through with you first.
Third-party costs — movers, shippers, estate sales — are always separate and discussed in advance.